Croosr Limited Affiliate Program Terms of Service
Introduction to the Croosr Limited Affiliate Program Terms of Service
Welcome to the Croosr Limited Affiliate Program! This Terms of Service (ToS) is designed to outline our mutual responsibilities and expectations, ensuring a transparent and successful partnership. By joining our program, you agree to adhere to these terms, which govern your participation and set the stage for a mutually beneficial relationship.
Our program is committed to expanding our reach and sharing our gains in the luxury transportation industry, embodying Croosr Limited’s vision of excellence and partnership. We aim to empower you, our affiliates, by aligning our efforts to promote and grow together in new and exciting markets.
Goals and Expectations for Affiliates
Performance Goals: We expect our affiliates to actively promote Croosr Limited’s services, reflecting our values of luxury, reliability, and professionalism. Proactive expansion and sharing in the gains from mutual efforts are key.
Brand Alignment: Affiliates should convey Croosr Limited’s commitment to quality through professional language and presentation. All promotional activities must uphold the integrity and high standards of our brand. Engaging content that reflects our core values and dedication to service excellence is highly encouraged.
Engagement and Collaboration: We highly value insights from our affiliates and encourage you to share what strategies and approaches work best. Such contributions are invaluable and can lead to bonuses on top of the standard commission, recognizing efforts that go above and beyond in promoting our brand.
Aspects of Service or Affiliate Program to Emphasize:
Unique Selling Points of Our Service: Croosr Limited is not just about providing executive chauffeur services; we are expanding into a range of executive and luxury services. This expansion means future opportunities for our affiliates to grow and benefit from a broader portfolio of premium services.
Support and Resources for Affiliates: A wealth of promotional resources will be available to you, both digital and physical, including up-to-date digital marketing materials and traditional tools like business cards. These resources are designed to help you effectively market our expanding range of services.
Commission Structure: Our tiered commission structure is designed to reward your hard work and success
Tier 1 (Affiliate): Start at a 5% commission rate.
Tier 2 (Associate): Advance to a 7.5% commission after 20 confirmed referrals.
Tier 3 (Executive Partner): Elevate to a 10% commission after 75 confirmed referrals.
Additionally, lifetime commissions of 1.5% for Tier 2 and 2.5% for Tier 3 are awarded to foster long-term engagement and success.
Commitment to Quality: At Croosr Limited, we are dedicated to maintaining the highest standards in everything we do. This commitment extends to our affiliate program, where we aim to provide not just commissions, but a partnership that respects and values the significant role you play in our growth.
Eligibility and Enrollment
Eligibility Criteria
To participate in the Croosr Limited Affiliate Program, applicants must meet the following criteria:
Age and Legal Capacity: Affiliates must be at least 18 years old and have the legal capacity to enter into binding contracts under applicable law.
Compliance and Conduct: Affiliates are expected to conduct their promotional activities in full compliance with all applicable laws and regulations, including advertising standards, data protection laws, and anti-spam regulations.
Content Quality: Affiliates should maintain websites, blogs, or social media channels that are professional, free of offensive material, and aligned with Croosr Limited’s values of luxury and professionalism. The following content types are explicitly excluded from the program:
Adult content or themes
Gambling or betting
Promotion of illegal substances or activities
Content that promotes hate speech, discrimination, or any form of harassment
Questionable financial schemes, such as unregulated investment opportunities
Enrollment Process
Application Submission: Prospective affiliates are required to complete an application form available on the Croosr Limited website. This form will collect necessary information about the affiliate’s promotional strategies, platforms, and audience demographics.
Review and Approval: All applications will undergo a review process by the Croosr Limited affiliate team, focusing on compatibility with our brand values, potential reach, and quality of marketing platforms. Applicants will receive feedback on the status of their application, including any areas that may require improvement.
Agreement Acceptance: Approved applicants must accept and agree to the Affiliate Program Terms of Service before they can commence promotional activities.
Handling Initial Rejections
Feedback for Improvement: Applicants who are not approved will receive detailed feedback explaining the reasons for rejection. This feedback will guide them on how to meet the program’s standards, should they choose to reapply.
Opportunity to Reapply: Rejected applicants are welcome to reapply after making the recommended adjustments. We encourage them to address the specific areas highlighted in the feedback and demonstrate improvements in their application.
Guidelines for Reapplication: Specific guidelines for reapplication will be provided, outlining the expectations and any minimum waiting period before reapplying, ensuring that applicants have adequate time to make necessary improvements.
Affiliate Obligations
Affiliates of the Croosr Limited Affiliate Program are expected to uphold a series of obligations designed to ensure the integrity and effectiveness of our promotional efforts. These obligations are critical to maintaining our brand’s standards and meeting legal requirements.
Detailed Obligations:
Adherence to Brand Guidelines: Affiliates must strictly comply with Croosr Limited’s brand guidelines, including the use of approved logos, brand colors, and messaging tones. This ensures consistency in how our brand is represented across different platforms and audiences.
Prohibited Practices: To protect the reputation and operational integrity of both Croosr Limited and our affiliates, certain practices are strictly prohibited:
Misleading Advertising: All promotional materials must represent the services offered accurately and must not contain false claims or misleading information.
Spamming: Engaging in any form of spamming activities, whether through email, social media, or other communication channels, is forbidden.
Negative Marketing: Affiliates should avoid marketing that involves negative comparisons or derogatory statements about competitors.
Promotional Materials Approval Process: Affiliates wishing to create their own promotional materials must submit them for approval through a designated online portal. These materials must adhere to Croosr Limited’s brand guidelines and be professional, free from offensive content, and truthful.
Review Process: The marketing team at Croosr Limited will review submissions within 5 business days, providing feedback or approval. Revisions will be requested if materials do not meet the standards.
Monthly Reporting: Affiliates are required to submit monthly reports on their promotional activities via a survey sent out by Croosr Limited. This helps in assessing the effectiveness of the affiliate program and making necessary adjustments.
Quality Assurance Checks: Random checks of affiliate sites and materials will be conducted to ensure ongoing compliance with program standards.
Ethical Marketing Practices: Affiliates must commit to ethical marketing practices, promoting Croosr Limited’s services honestly, transparently, and fairly. This includes avoiding sensationalism or making unverified claims.
Commission and Payment
Commission Structure
Croosr Limited offers a tiered commission structure to encourage and reward our affiliates for diligently promoting our executive chauffeur services. Here are the details of the structure:
Tier 1 (Affiliate): Affiliates begin at this level, earning a commission rate of 5% on all bookings made via their unique referral links.
Tier 2 (Associate): Upon achieving 20 confirmed referrals, affiliates move up to this tier, earning a commission rate of 7.5%.
Tier 3 (Executive Partner): Upon achieving 75 confirmed referrals, affiliates ascend to this top tier, earning a commission rate of 10%. Additionally, lifetime commissions start at this tier, with Tier 2 Associates earning 1.5% and Tier 3 Executive Partners earning 2.5% on all ongoing bookings made by their referred clients.
Payment Terms
Payment Schedule: Commissions are calculated at the end of each month, with payments made within 30 days. This schedule allows for any necessary adjustments and ensures accurate payment.
Payment Threshold: Affiliates must earn at least £50 in commissions before a payout is issued. If this threshold is not met, earnings will accumulate and roll over to the next payment period.
Payment Methods: Payments are processed via bank transfer or PayPal, depending on the affiliate’s preference. Please note that affiliates are responsible for any fees associated with their chosen payment method.
Conditions and Deductions
Returns and Cancellations: Commissions are only paid on bookings that have been completed and not canceled or refunded. Should a booking be canceled or refunded, the commission will be deducted from the affiliate’s next payment.
Disputed Payments: While no specific procedures are currently in place, affiliates should contact Croosr Limited immediately in the event of a dispute regarding payments. All disputes must be filed within 30 days of payment receipt, and we will strive to resolve them promptly.
Commission Verification Process:
Commission Status: New referrals are initially marked as ‘Unverified’ and will remain so until the service associated with the booking is completed and no refunds or cancellations have occurred. Once the service is verified as fulfilled, the commission status will be updated to ‘Verified,’ making it eligible for the upcoming payment cycle.
Intellectual Property
Permissions and Usage
Limited Use: Affiliates are granted a non-exclusive, non-transferable, revocable license to use Croosr Limited’s intellectual property, including trademarks and logos, solely for promoting our services. This use must strictly adhere to our branding guidelines.
Approved Materials: Affiliates may use the marketing materials provided by Croosr Limited that include branded assets such as logos, images, and promotional text. These materials are designed to ensure consistency and uphold the integrity of our brand across various platforms.
Restrictions
Modification Prohibited: Affiliates are not allowed to alter, modify, or create derivative works from Croosr Limited’s intellectual property without explicit written permission. This ensures that all promotional content remains true to our established brand identity.
Geographical Limitations: The use of Croosr Limited’s intellectual property is restricted to the affiliate’s own marketing channels and must not be used in any manner that suggests a partnership beyond the affiliate agreement or in unapproved territories.
Compliance and Monitoring
Approval Process: Affiliates wishing to use or create their promotional materials using Croosr Limited’s intellectual property must submit their proposals for approval through a designated channel. This ensures all materials meet our brand standards.
Regular Submissions: Affiliates are required to submit samples of their use of our intellectual property quarterly for review. This helps maintain brand consistency and prevents misuse.
Random Checks: Croosr Limited will conduct random checks to ensure compliance with our intellectual property guidelines. Non-compliance may lead to corrective actions or termination of the affiliate agreement.
Infringement and Penalties:
Warning and Correction: Affiliates found in violation of our intellectual property guidelines will receive a warning and a request to correct the misuse within a specified timeframe.
Penalties for Non-Compliance: Continued non-compliance after a warning will result in penalties such as suspension of the affiliate account, withholding of commissions, or termination of the affiliate relationship.
Legal Actions: In cases of significant infringement, Croosr Limited reserves the right to pursue legal action to protect its intellectual property rights.
Termination and Modification
Termination
By the Affiliate: Affiliates may terminate their participation in the Croosr Limited Affiliate Program at any time by notifying us in writing. Upon termination, the affiliate must cease all use of our intellectual property and remove all promotional materials within 7 days of termination.
By Croosr Limited: We reserve the right to terminate an affiliate’s participation in the program at any time, with or without cause. Reasons for termination may include but are not limited to breach of the Terms of Service, illegal or unethical practices, or misrepresentation of our services.
Consequences of Termination
Upon termination, all rights and licenses granted to the affiliate will terminate immediately. The affiliate will no longer receive commissions post-termination and must cease all promotional activities and use of Croosr Limited’s intellectual property.
Modification of Terms:
Changes to Terms: Croosr Limited reserves the right to modify these Terms of Service at any time. Changes will become effective immediately upon posting on our website or notification to affiliates via email.
Affiliate’s Responsibility: It is the responsibility of affiliates to stay informed of any changes to these terms. Continued participation in the program after such changes constitutes acceptance of the new Terms of Service.
Notification Process
Notification of Changes: Affiliates will be notified of significant changes to the Terms of Service via email. Minor changes may be updated directly on our website with or without direct notification.
Limitation of Liability and Indemnification
Limitations of Liability
Definitions
Direct Damages: Defined as losses directly resulting from a party’s breach of this agreement, such as loss of revenue directly tied to a failed campaign due to Croosr Limited’s misinformation.
Indirect Damages: Defined as secondary losses that occur as a consequence of a primary event, such as loss of potential future profits due to reputation damage from a breach.
General Limits: Croosr Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or connected to the affiliate agreement. Liability for direct damages shall not exceed the total commissions paid to the affiliate within the six months preceding the claim.
Indemnification
Affiliate Responsibilities: Affiliates agree to indemnify, defend, and hold harmless Croosr Limited and its employees from any claims, damages, losses, and expenses arising from their failure to adhere to this agreement or from any unauthorized use of intellectual property.
Specific Scenarios: Includes claims arising from the affiliate’s misuse of intellectual property, providing unauthorized content, or engaging in conduct that results in legal action against Croosr Limited.
Dispute Resolution
Process: Disputes will first be addressed through mandatory mediation, followed by arbitration if mediation is unsuccessful. Litigation is considered only after these steps have been taken.
Location and Rules: Arbitration shall occur in a predetermined location and will be governed by the rules of an agreed-upon arbitration association.
Updates and Modifications
Review and Communication: These terms will be reviewed annually and updated as needed to reflect current laws and business practices. Affiliates will be notified of significant changes through email or website updates.
Service-Specific Limitations
Known Risks: Outlines specific risks associated with particular services provided by Croosr Limited, emphasizing the need for clear communication of any unique risks to affiliates.
Legal Costs
No Coverage of Legal Fees: Croosr Limited will not cover legal fees for affiliates under any circumstances. Affiliates are responsible for their legal expenses incurred in relation to the affiliate program.
Governing Law
Overview
This section specifies the legal jurisdiction that governs the Affiliate Program Terms of Service between Croosr Limited and its affiliates. Establishing a clear legal framework ensures both parties understand which laws apply to their agreement and how disputes will be handled.
Detailing the Governing Law
Jurisdiction: All legal aspects of the Affiliate Program, including any disputes or claims arising from or related to the agreement, shall be governed by and construed in accordance with the laws of England and Wales. This jurisdiction choice is aimed at providing clarity and consistency in legal interpretations and proceedings.
Compliance Requirements: While affiliates must comply with local laws applicable in their countries, the governing law for any contractual disputes or legal proceedings will remain the laws of England and Wales. This requirement ensures that all parties have a common legal ground, reducing the complexities involved in international legal disputes.
Handling International Affiliates
Legal Considerations for International Activities: Affiliates operating outside of England and Wales should be aware that they are also responsible for complying with the laws in their respective countries. However, in the event of legal discrepancies, the laws of England and Wales will take precedence.
Legal Conflict Clause: In case of a conflict between different jurisdictions’ laws, the laws of England and Wales will prevail as the governing law. This clause is crucial for maintaining consistency and predictability in legal rulings related to the Affiliate Program.
Confirmation and Implementation:
Affirmation of Jurisdiction: By participating in the Affiliate Program, affiliates agree to submit to the jurisdiction of the courts of England and Wales for the resolution of any disputes.
International Compliance Guidance: We recommend that international affiliates consult with local legal advisors to ensure their promotional activities align with both local laws and the laws of England and Wales. This dual compliance helps safeguard the affiliates against legal risks and enhances the program’s integrity.
Miscellaneous
General Provisions
This section covers additional, essential terms that are important for the comprehensive management and operation of the Croosr Limited Affiliate Program. These miscellaneous provisions ensure the program runs smoothly and all potential legal and operational concerns are addressed comprehensively.
Key Elements
Confidentiality: Affiliates are required to maintain confidentiality regarding any proprietary information or trade secrets they acquire through their association with the Croosr Limited Affiliate Program. This obligation continues for two years post-termination of the affiliate’s participation in the program. The confidentiality clause is designed to protect sensitive business information and maintain competitive advantages.
Non-Solicitation: For one year after an affiliate’s relationship with Croosr Limited ends, the affiliate is prohibited from soliciting employees or other affiliates of Croosr Limited for purposes of diverting them to other businesses or competitive ventures. This helps safeguard Croosr Limited’s human resources and business relationships from potentially predatory practices by former affiliates.
Assignment: Affiliates may not assign or transfer any of their rights or obligations under this agreement to any other party without prior written consent from Croosr Limited. This ensures that all engagements with affiliates are directly managed and approved by Croosr Limited, maintaining control and consistency within the Affiliate Program.
Entire Agreement: The Terms of Service constitutes the entire agreement between Croosr Limited and the affiliate regarding the Affiliate Program. It supersedes all prior agreements and understandings, whether written or oral, concerning its subject matter. This clause clarifies that the written Terms of Service are the definitive account of the parties’ agreement.
Severability: If any provision of this Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. An invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision. This ensures that the entire agreement does not become void due to the invalidity of a single clause.
No Waiver: Failure by Croosr Limited to enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision unless acknowledged and agreed to by Croosr Limited in writing. This clause protects Croosr Limited’s ability to enforce the agreement fully at any time.
Amendments
Procedure for Amendments: Amendments to the agreement must be made in writing and signed by both parties. This formal requirement ensures that all changes are mutually agreed upon and documented, preventing misunderstandings or disputes about verbal agreements or informal communications.
Record Keeping and Notification: Croosr Limited will keep a comprehensive record of all amendments, including the dates they are made. Affiliates will be notified of significant amendments at least 30 days before they take effect, ensuring transparency and giving affiliates sufficient time to understand and adapt to the changes.
Conclusion
Final Overview
With the comprehensive sections outlined above—from eligibility and enrollment to governing law and miscellaneous provisions—the Terms of Service for the Croosr Limited Affiliate Program establish a robust framework for managing affiliate relationships. These terms are designed to ensure operational excellence, uphold legal and ethical standards, and foster a mutually beneficial partnership between Croosr Limited and its affiliates.
Affirmation of Agreement
By participating in the Affiliate Program, affiliates signify their agreement to abide by these Terms of Service, which are intended to protect both the interests of Croosr Limited and the rights of affiliates. Affiliates need to review this agreement carefully and ensure they understand their rights and obligations.
Encouragement for Compliance and Success
Croosr Limited encourages all affiliates to engage with the program in a spirit of collaboration and compliance. By adhering to the terms outlined, affiliates contribute to a positive, productive relationship that drives mutual growth and success.
Review and Updates
These Terms of Service may be periodically reviewed and updated to reflect changes in legal requirements, business operations, or market conditions. Affiliates will be informed of any significant changes, ensuring that they remain informed and compliant with the latest guidelines.
By agreeing to these Terms of Service, affiliates join Croosr Limited in its commitment to excellence and shared success in the marketplace. We look forward to a fruitful partnership and the exciting opportunities that lie ahead.